Return Posting

Overview

This feature introduces a global option that:

• Disables automatic financial adjustments for returns

• Creates return settlements in a manual, non-automated status - ReturnPosting

• Provides a Return Posting Report to support manual return posting workflows

• Prevents return-related settlements from entering downstream automated processing flows

Return Posting Mode

When enabled:

• PlatformNext will not automatically create reversing ACH entries for returns

• PlatformNext will create return-related settlements in a manual status (ReturnPosting) and ensure return settlements are excluded from downstream automated processes.

When disabled:

• PlatformNext retains its current automated return handling behavior

Settlements in the ReturnPosting status will:

• Be excluded from origination file builds

• Be excluded from automated posting

• Rely on settlement status filtering to ensure no downstream automation is triggered

Return Posting Report

The Return Posting Report provides a list of return-related settlements that will not be automatically handled by the system.

It is designed to identify:

• The account

• The total amount

• The return-related settlements included in the totals

The Return Posting Report is available within the Processing Module under reports.

The Return Posting Report includes only settlements that are:

• Return-related, and

• In the return posting status: ReturnPosting

FAQ

Does PlatformNext still track returns?

Yes. Returns are still recorded and tracked. This feature changes only the automated financial adjustment behavior when enabled.

Will return settlements be sent to the bank automatically in this mode?

No. Return settlements created with the return posting status will be excluded from downstream processing.