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How-to: Use the RDC Utility (Merchant Portal)
Procedure
Log in
Log into the reporting website with your user credentials.
Access the Payments Section
Navigate to the Main Menu and select Payments.
Navigate to Payments
Click Payments.
Open the RDC Utility
Click the Actions button and select Launch RDC Utility.
When prompted, click the Open Profituity.PlatformNext.RdcUtility button.
(Optional) Download Installer
Tip: If this is your first time launching the RDC Utility, you will need to download and run the installer.Click the Download Installer link.
Start the RDC Utility
Click Login to get started. This will authenticate you using the credentials entered when logging into the reporting website.
Select the Merchant
If you have access to multiple Merchants, click the drop-down arrow and select the correct Merchant you want to scan checks for.
Initiate Check Scanning
Click the Scan Checks button.
Feed and Scan Checks
Feed the checks into your imager. Click Stop Scanning when done.
Tip: Have a tally of the total number of checks and the total deposit amount to confirm accuracy.
Enter Deposit Details
Enter the Total Deposit Amount and click Next.
(Optional) Enter Checkwriter's Name
Enter the Checkwriter's Name if applicable.
Enter Check Amount
Enter the amount of the check.
Save the Check
Click the Save button.
Complete Scanning for All Checks
Continue entering the required fields for each scanned check. You may need to correct or enter details like the routing number, account number, or check number if the imager couldn’t pick them up correctly.
Submit the Scanned Checks
Click the Submit button when all checks are entered.
Exit the RDC Utility
Click File and then Exit to close the RDC Utility.
Confirm Scanned Checks
Refresh the reporting website to view the newly scanned checks.
Additional Resources
Video: https://www.loom.com/share/a010d38e409541f0a70a481691f12636?sid=45ea8fdf-0fa7-48a9-94bc-34185d815a6e