How-to: Reset a User's Password (Partner Portal)
Procedure
Log in
Log into the reporting website with your user credentials.
Access the Setup Section
Navigate to the Main Menu and select Setup.
Navigate to Users
Click the Users option.
Locate the User
Locate the user whose password you wish to reset in the grid.
Edit the User
Click the Actions button next to the user and choose the Edit option.
Enter a New Password
Enter a password for the user or click the Generate Password button to generate a random password.
(Recommended) Force Password Change
Click the checkbox to force the user to change their password the next time they login.
Save Changes
Click Save to save your changes.