How-to: Create a Payment (Merchant Portal)

In the Profituity ecosystem, a "Payment" is a transaction initiated by a Merchant, which can be either a "debit" (taking money from the receiver’s account) or a "credit" (adding money to the receiver's account).

Procedure

• Log in

  • Log into the reporting website with your user credentials.

• Access the Payments Section

  • Navigate to the Main Menu and select Payments.

• Navigate to Payments

  • Click the Payments option.

• Add a New Payment

  • Click the Action button and select Add New.

  • Alternatively, you can select the Add New From Template if you have a saved Payment Template.

• Enter Receiver Details

  • Input the receiver's name (the person or business you are sending the payment to).

• (Optional) Associate a Customer Record

  • Click the Customer field and select the Customer record you want to associate with the Payment.

• Associate a Merchant Record

  • Choose the Merchant (this should be your Company).

• (Optional) Enter an External Id

  • Enter a unique id into this field.

• Specify Payment Amount

  • Enter the payment amount.

• Enter the Send Date

  • Choose the date you want the payment to be sent.

• Choose Payment Type

  • Select ACH Credit to send money to the receiver.

  • Select ACH Debit to withdraw money from the receiver.

• (Optional) Send a Pre-Note
  Tip: It's a good practice to send a pre-note to accounts you have not transacted with before. An ACH pre-note ensures payment details are correct before sending actual payments.

  • Click Send Pre-Note if applicable.

  • If you selected the Send Pre-Note option, click the Pre-Note Date field and enter the date you want the pre-note transaction to be sent.

• Provide Receiver’s Bank Information

  • Enter the routing number, account number, and select the appropriate account type.

• Determine the Entry Class

  • Select the correct entry class based on how you received authorization from the receiver:

    • CCD for business accounts.

    • PPD if authorized by contract (personal accounts only).

    • TEL if authorized by phone (personal accounts only).

    • WEB if authorized via your website (personal accounts only).

• (Optional) Identification Number

  • Enter a unique identification number for the payment.

• (Optional) Add Additional Information

  • Click the Additional Info tab to enter details. Company Entry Description can be used to provide the receiver with a description of the purpose (e.g. Gas Bill). Company Discretionary Data can be used to provide your customer service telephone number to the receiver. ACH Addenda Text can be used to provide additional information about the payment to the receiver (e.g. Payment for Invoice 12345).

• Save the Payment

  • Once all details are entered, click the Save button.